Nonprofits, medical offices, and solo operators delivering social care in New York. We build and run the operation behind your contract — software, logistics, billing, vendors, marketing, and the automation that makes a small team work like a larger one — so you can take on more members without adding headcount you can't carry.
Nothing here is fixed. Screens, fields, worklists, and reports are set up around your services and your workflow — and if something you need doesn't exist yet, we build it.
The work you're good at isn't the work that's stopping you.
You took the contract because the mission fit. Now intake, scheduling, and invoicing are eating the staff you hired to serve people. We take the administrative half back off you.
Social care sits beside your clinical work but runs on completely different rails: different documentation, different billing, different vendors. We run those rails so your practice doesn't have to learn them.
You are the intake coordinator, the driver, the biller, and the person who answers the phone. There is a ceiling on that, and it arrives fast. We give you the back office of a much larger organization.
Nobody arrives with a tidy list of what they need. They arrive with one thing that hurts. Here's where most conversations actually begin.
Start with caseload. We triage what's waiting, open what can be opened, and hand your staff a worklist instead of an inbox. It's usually the fastest thing to show a result.
Start with billing. We reconcile what was submitted against what came back, find what was short paid or never billed, and put a monthly number in front of you that you don't have to assemble by hand.
Start with outreach. A website that explains the benefit in plain language, multilingual SMS and calls, and materials your referral partners can hand to someone directly.
Start with the platform. Referrals, cases, assessments, households, deliveries, and invoices in one place, set up around your services rather than a generic template.
If none of those is quite it, that's fine too. Tell us what's slowing you down and we'll tell you where we'd begin — and whether we're the right people for it at all.
Fifty members is a spreadsheet. Four hundred is an operation, and nothing about the jump is gradual. Referrals arrive faster than anyone can work them. Deliveries need routing. Assessments come due. Invoices go out late, or go out wrong, or don't go out.
The contract is almost never the limit. Capacity is. And closing that gap means hiring people who are hard to find, expensive to keep, and impossible to justify at part-time hours.
We close it as a service instead. You keep the contract, the members, and every clinical decision. We build and run everything behind them, and you go back to the work you actually opened your doors to do.
The goal isn't software. It's that the growing gets easier and the work stays yours.
Take the full build or a single function. Most organizations start with one problem and expand from there.
Our caseload and delivery software, adapted to your programs rather than the other way around. Referral intake, assessment tracking, household grouping, worklists, and reporting — configured to your specification, and extended when your work calls for something new.
A site that explains your services in plain language, then keeps earning its place: page speed, mobile, accessibility, local search, and qualification forms that route straight into your workflow instead of an inbox.
We work with these tools every day and know where they help and where they don't. The hard part was never the AI itself — it's teaching it your services, your rules, and the way your organization actually works, so what comes back is useful instead of generic.
Getting eligible members to know you exist. Multilingual SMS and call campaigns, print and mail, referral-partner materials, and the tracking to see which channels actually produced enrollments.
Route and schedule planning, household grouping, address verification, delivery confirmation, exception handling, and the documentation trail behind every unit delivered.
Sourcing and managing food vendors, order placement, quality and substitution handling, invoice verification against what actually arrived, and culturally appropriate menu development.
Invoice preparation and submission, remittance matching, denial rework, and monthly reporting so you can see the state of your book without assembling it by hand.
Referral triage, case opening, assessment scheduling, documentation review, plus written procedures and training for navigator and dietitian roles.
Monthly reporting your board and your network can both read, and records kept complete, consistent, and easy to retrieve. Compliance stays yours; we make sure the paperwork underneath it is never the reason it's hard.
CMTF Management is run by people who deliver health-related social needs services under this waiver every week. Every part of the platform exists because we needed it first and couldn't buy it.
That shapes how we engage. We don't produce a strategy deck and leave. We take a function, run it, and are measured on whether it works.
We also work with multilingual communities as a matter of course, including Russian-, Uzbek-, and Central Asian–speaking members, which shapes how we approach outreach, menu design, and member retention.
A short conversation about your operation and where it's constrained. We'll be straight with you about whether we're the right fit.